Was happy but not so much now

I love this game but for some reason it is not letting me go above playing 5000 now and it is not letting me use my bonus play or my x 2 and it has been like that for a while. I looked for update but there isnt one and I would love it if u would fix it. Please fix it!!!! I love this game

lilbitbaby about Farkle Live, v2.23